Effective Date: July 5, 2026
At VHIAN Gems & Jewels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through trusted payment gateways; we do not store your card or banking information)
- Order history
- Account login information (if you create an account)
- Device information, browser type, IP address, and cookies for website analytics and security
How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Deliver products and provide order updates
- Respond to customer inquiries and support requests
- Improve our website, products, and services
- Send promotional offers, newsletters, or updates (only if you have opted in)
- Prevent fraud and maintain website security
- Comply with applicable legal and regulatory requirements
Payment Security
All online payments are processed through secure third-party payment gateways. We do not store or have access to your complete credit card, debit card, or banking credentials.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance your browsing experience
You can manage or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties when necessary, including:
- Courier and logistics partners for product delivery
- Payment gateway providers for secure payment processing
- Technology and website service providers
- Government authorities or legal agencies when required by law
All such third parties are expected to maintain the confidentiality and security of your information.
Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no method of online transmission or electronic storage is completely secure.
Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Update your account details
- Delete your personal information, subject to legal or business record-keeping requirements
- Opt out of receiving promotional communications at any time
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
VHIAN Gems & Jewels
Email: support@vhianjewels.com
Phone: +91 8750887800